Policies

Privacy Policy

We do not store customer credit card details nor do we share customer details with any 3rd parties.

Information We Collect

In operating our website we may collect and process the following data about you:

  • Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data.
  • Information that you provide by filling in forms on our website, such as when you registered for information or make a purchase.
  • Information provided to us when you communicate with us for any reason.

Use of Your Information

The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:

  • To provide you with information requested from us, relating to our products or services. To provide information on other products, which we feel may be of interest to you, where you have consented to receive such information.
  • To meet our contractual commitments to you.
  • To notify you about any changes to our website, such as improvements or service/product changes, that may affect our service.
  • If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you.

Storing Your Personal Data

Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into on our site will be encrypted to ensure its safety.

The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.

Disclosing Your Information

We only use your information internally and do not disclose your information with others. The only times we disclose your personal information to third parties would be if:

  • We sell any or all of our business and/or our assets to a third party.
  • We are legally required to disclose your information.
  • To assist fraud protection and minimise credit risk.

Delivery Policy

You will receive access to your learning materials via email within 6 hours.

Refund / Cancelation Policy

If an order doesn’t arrive or match the course description, we’ll reimburse the full cost. A learner can also ask for a refund 14 days after purchase, if course materials have not been accessed.

Pricing Policy

Our prices are based on the value of training, as well as the price to produce the course content and the ongoing learner support. We continually benchmark our prices against market competition.