Managers and team leaders who give feedback to team members.
Presenter: Fergal Bell
Research suggests that coaching to improve performance leads to high levels of employee engagement and most people want feedback that will helps improve their performance. And yet we are often fearful of delivering difficult messages. In this webinar we will explore feedback in depth and gain a better understanding of to communicate these messages more effectively.
• What feedback is and isn’t.
• Purpose of giving feedback
• Common traps to avoid
• Common reactions to negative feedback and how to deal with these.
• Techniques for structuring and delivering feedback